Ordering
SALES TAX
Sales tax is automatically calculated and charged/withheld as applicable for orders on personalcreations.com, based on the tax code for the delivery address.
PAYMENT OPTIONS
We accept PayPal and credit and debit cards (American Express, VISA. MasterCard and Discover). We’re sorry, but we do not take cash, checks or CODs. Our prices and transactions are in USD. If you pay with a credit card that uses a different currency your bank will handle the currency conversion. Check with your bank for exchange rates and terms.
TELEPHONE ORDERS
We encourage you to order online for the fastest possible service, but we also welcome your orders by phone. Call toll-free at 1-888-741-0508 Monday thru Friday, 7 am – 7 pm & Saturday/Sunday 9 am – 6 pm. (All times listed are Pacific Time Zone)
CATALOG ORDERS
To order an item from our catalog, enter a catalog item number in the search box on our website and click "GO". Ordering is that simple!
INTERNATIONAL ORDERS
Currently, we accept orders for delivery in the U.S and the following international countries: CA, MX, AU, AT, BE, BR, FR, DE, IN, ID, IL, IT, JP, NL, NO, PL, SA, ES, SE, CH, TW, TH, TR, GB. We are unable to ship to APO or FPO addresses, other international locations, or US Territory addresses.
ORDERING AND DELIVERY INFORMATION
It’s as easy as 1,2,3. After ordering, you will receive three email confirmations from us. First, we will let you know that we have successfully received your order details (usually within a few minutes of you ordering). Secondly, we’ll let you know when your order has left our warehouse and is on its way to you. Thirdly, you will receive a confirmation that your package was delivered. We like to keep you in the loop every step of the way.
INFORMATION INACCURACY DISCLAIMER
From time to time there may be information on our website or in our catalog that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and change or update information at any time without prior notice (including after you have submitted your order).