You may check the status of your order, online, 24/7 at Personal Creations. Order Status will provide you with information on the state of your order as it makes its way through our warehouse and out the door on its way to you. It's simple to do; you only need your order number, found on your order confirmation/receipt page or the order number provided to you at the time of your phone order, to check status. Simply click this link to review your order.
19W661 101st Street
Lemont, IL 60439
Orders: 1-888-527-1404 Customer Service: 1-866-834-7695
M-F 7 a.m. - 10 p.m. CST, Weekends 8 a.m. - 6 p.m. CST
Please refer to our Frequently Asked Questions prior to submitting your email. If you still have questions, please select a subject below that closely matches your question; completing all required fields to allow us to research and respond to your questions quickly. Our Customer Care Team will respond to your email within 24-48 hours. Please allow additional time if your email is sent on a holiday. If you need an immediate answer and are unable to allow us time to respond through email, please contact us at 1-866-834-7695.
